Top highlights from Brave New Work
We are addicted to the idea that the world can be predicted and controlledthat our stoplights are the only way to keep things in check. But when you view the world that way, todays uncertainty and volatility become triggers for retreating to what has worked in the past. We just need to hire more capable leaders. We just need to squeeze out a little more efficiency and growth. We just need to reorganize.... But we know better. The real barrier to progress in the twenty-first century is us.
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94% of problems in business are systems-driven and only 6% are people-driven. Attributed to W. Edwards Deming
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