Jumping to conclusions without extensive reasoning, exploration, and discussion can have devastating consequences. It's also vitally importantyet very difficultto maintain your intellectual honesty. Can you see things as they really are and fully appreciate what is happening? Human nature has a strong tendency to rationalize situations, to convince us that no significant changes are necessary. Reality can rattle us, making us nervous and uncomfortable. To cope with the stress, we talk ourselves into a less damning interpretation. This is why groupthink and confirmation bias are common and incredibly dangerous to the wellbeing of the enterprise. It is the role of leadership to maintain a culture of brutal honesty.

Amp It Up by Frank Slootman