“Empathy is a choice. And it’s a vulnerable choice, because if I were to choose to connect with you through empathy, I would have to connect with something in myself that knows that feeling. In the face of a difficult conversation, when we see that someone’s hurt or in pain, it’s our instinct as human beings to try to make things better. We want to fix, we want to give advice. But empathy isn’t about fixing, it’s the brave choice to be with someone in their darkness—not to race to turn on the light so we feel better.”

Dare to Lead by Brené Brown