People are the foundation of any companys success. The primary job of each manager is to help people be more effective in their job and to grow and develop. We have great people who want to do well, are capable of doing great things, and come to work fired up to do them. Great people flourish in an environment that liberates and amplifies that energy. Managers create this environment through support, respect, and trust. Support means giving people the tools, information, training, and coaching they need to succeed. It means continuous effort to develop peoples skills. Great managers help people excel and grow. Respect means understanding peoples unique career goals and being sensitive to their life choices. It means helping people achieve these career goals in a way thats consistent with the needs of the company. Trust means freeing people to do their jobs and to make decisions. It means knowing people want to do well and believing that they will.
Trillion Dollar Coach by Eric Schmidt